Verbal and Nonverbal Communication Essay.
Verbal and Nonverbal Communication and Listening Skills Paper
Verbal and Nonverbal Communication
Verbal and nonverbal forms of communication are extremely important skills for professionals and leaders to develop. Some examples of verbal communication include: face-to-face, telephone, radio or television and other media. Nonverbal communication examples include: body language, hand gestures, and facial expressions. People communicate with verbal and nonverbal communication every day, and often times, not even noticing the impact of one over another. The understanding of nonverbal cues is a skill that is critical for leader to understand and develop for them to be able to effectively communicate and understand the message their associates are attempting to convey.
When having a coaching conversation or a 1-on-1 with your associates, understanding their body language or even facial gestures to things you say is important in figuring out if your associate is fully bought-in, or if they even understand the message you’re trying to convey. By understanding these hidden nonverbal cues, you can address those signs head-on and figure out where you’re both getting stuck.
My final result for the Student Listening Inventory was a 95. From my understanding, I think I do best at understanding the message being expressed or taught; however, I do have a hard time maintaining my focus if the teacher or the material is not effective or boring, for lack of a better way to explain. I can certainly improve in this area by asking clarifying questions to make sure I full understand the concepts being taught. By doing this, I will also stay engaged and provide the teacher my full attention. Additionally, by having eye contact, understanding the other person’s point of view, being nonjudgmental and non-critical, I can make more of an impact with my communication and listening skills.
I did want to take some time to highlight how we communicate with each other in today’s world. Celebrities and Athletes have never been more connected with their fans or followers than today. Today, you can DM, message, comment, and even tweet directly to that person of interest through social media outlets. The environment in today’s social media age has interconnected different generations, cultures, and countries like never before. Even the President of the United States uses their own social media account, probably more often than most people would like. Often times, people find themselves posting an update to their status, but actually sending a subliminal message to another person without directly communicating with them. Messages tend to be misunderstood, or misinterpreted in ways that you could not otherwise understand; unless, you’re having a face-to-face conversation.
Gone are the days when you get to a friend or relatives house and simply knock on the door. Instead, we send them a text or phone call advising them that we are outside. Social media outlets have improved communication throughout the world so much. It has also hindered our verbal and nonverbal communication skills. Nonverbal skills, typically something that is just understand, hardly ever gets attention because we are not around each enough due to technology.
If we, as a group, organization, or even company, pay more attention to nonverbal communication skills and emotional intelligence it will put us in a better place to succeed. Emotional Intelligence when communicating verbally is almost just as important as understanding nonverbal communication. The two should essentially go hand in hand. By understanding one’s point of view with empathy and showing genuine care and concern, you are most likely to gain buy-in from the other party when explaining your vision or reasoning. Thoughtfulness and being meaningful with your messages, considering the other persons feelings and emotions, can goa very long way. This should have special consideration, especially since we are dealing with other humans after all. Often times having a high emotional is more highly regarded than having a high IQ. Yes, being smart is always desirable; however, being able to understand another’s emotions and using that in your message to lead and motivate is also very important.
In conclusion, someone who has a very deep understanding of how others may react and feel to their messages, often times is better equipped to effectively adjust their communication.