Business and Management : Summary & discussion.
summarize & discussion the key points
Type of paper:
Business and Management : Business
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1. After reading “Tipping Point Leadership” in HBR’s 10 Must Reads on Change Management, summarize the key points made by the authors.
2. They also discuss “Jump the Motivational Hurdle” and “Knock Over the Political Hurdle.” What motivational and political hurdles would you have to overcome at your current or former organization? Provide specifics.
Summary & discussion of the key points made by the authors.
William Bratton was appointed as the New York police administrator in 1994, and after his appointment, all success odds were against him due to a large workforce and low budget allocated. In 2002, he was able to beat all odds against him and saw New York register the lowest crime rate as compared to the 25 largest cities in the United States. His success was enough to get him recruited by Loss Angeles to turn around the LAPD. High-performance triggers are require do bring back to life an ailing organization. Just like any other leader, Bratton was faced by four hurdles which include, motivational, political, resource, and cognitive obstacles. NYPD turning around was as a result of collective effort, and Bratton shared his success with his team. Tipping point leadership used by Bratton required him to silence the naysayers, mobilize the commitment of key players, and concentrate resources where necessary and a make calls that brought changes.
William Bratton used different approaches that helped him overcome inertia forces and reach the tipping point. The four hurdles that he was able to overcome included, the motivational hurdle, political hurdle, cognitive hurdle, and resource hurdles. William Bratton was able to knock over political obstacles by providing the opposition with indisputable facts. For instance, he was able to prove his crime-reporting system proposition, and the precinct commander adopted it. William Bratton was able to jump over the motivational hurdles. He put the precinct commander under the spotlight where his peers and seniors were supposed to grill him about the performance of the precinct. Bratton broke through cognitive hurdles by making all the NYPD officers, himself included, to commute by subway following a claim by the New Yorkers that the subways were the most dangerous places in the city. Bratton side-stepped the resource hurdles by focusing his manpower on areas that needed it most. For example, he focused his manpower on subways since the majority of New Yorkers believed most crimes happened on the stations.
What motivational and political hurdles would you have to overcome at your current or former organization?
Motivational hurdles involve turning a mere strategy into a movement by making people recognize what needs to be done and make them yearn to do it themselves. Key influencers who share similar concerns and problems make it easy to identify and motivate them. At my former organization, I was able to overcome motivational hurdles by conducting semiweekly meetings where all sales individuals were required to ask questions to their sales managers. The questions asked regarded the strategies put in place to ensure the success of the sales department. The sales representatives asked questions on the performance of the department, and this was able to improve the accountability of the sales manager moving forward.
Political hurdles involve change resistance by the powerful vested interests. At my current organization, I have been able to identify and silence the naysayers. For instance, six months ago, I made a proposition that we should turn our insurance department into an insurance broker. The move would ensure that the company benefits and earns more from offering insurance services to other firms. The insurance manager opposed this move, the next thing I did was approach him and explain my point of thinking, and I also approached the Managing Director. I brought the two seniors inside my team, and a few months ago, I made the same proposition, and it was accepted. The organization has benefited from this proposition.